Welcome to Installnet’s Service Provider Resource Center
Use this resource center to find helpful information on OSHA safety guidelines relevant to our industry, build your own safety training program, and learn more about how to work with Installnet.
Have a suggestion for a helpful resource? Let us know by emailing provider@installnet.com
Who to Contact?
When working with Installnet you could be working with any one of our many project managers, project coordinators, and teams. Learn more about all of our Installnet Employees by visiting our team page!
For more information or any questions please contact provider@installnet.com or use our Contact form.
What is Facilitynet?
Facilitynet™ is Installnet’s proprietary project management platform that provides a standard communication and project management interface for customers and installation partners. This unique industry program simplifies the furniture installation process and ensures high quality and consistent service from beginning to end.
Project information is updated and visible by customers, installation partners and end users through a secure portal that is password protected.
All Service Providers are required to access and update Installnet projects online in the Member Login Area. InstallTRAK provides a “dashboard” view of all the projects the SP has with Installnet, including summary reports and graphs. Service Providers are required to print Installnet Work Orders as the official sign-off paperwork onsite. Service Providers are also responsible for updating InstallTRAK for receiving, scheduling, and job completion. The web site also provides current Installnet News, updates, and Service Provider Resources Area.
To receive a username and password, please contact the Service Provider Development Team at 410-721-9301.
For more information on accessing and updating Facilitynet, please email provider@installnet.com.
Facilitynet also features special access for leads and installers to access Installnet jobs online.
Service Provider Handbook
Download the Service Provider Handbook (PDF)
Service Provider Council
The Service Provider Council is a leadership group that serves as a communication vehicle between the service provider network and Installnet. Council members are expected to represent the ideas and issues of the membership at large and to serve as a liaison to Installnet.
For more information please review the FAQ or contact provider@installnet.com.
Service Provider Awards
Installnet highly values our Service Provider Network, underscoring our commitment to invest in its ongoing success. These awards are presented at our Service Provider Conference to recognize exceptional members of our network who excel in their work and uphold our core values. For more information on each award and to see past recipients, please click on the links below.
Standards and Processes
Please visit our Standards and Processes page for videos outlining the basics of how to use the Installnet website and process expectations.